Terms and Conditions for Dure [duredure.com]

• General Information
  By placing an order with DURE [duredure.com], you agree to be bound by these terms and conditions. These terms apply to all goods purchased from Duro Cradles [duredure.com], hereinafter referred to as “we,” “us,” or “our.” Our primary products include, but are not limited to, mobile cradles, holders and related accessories.

• Orders
  All orders placed through our website are subject to acceptance by us. We reserve the right to refuse any order in circumstances including but not limited to availability of stock, inaccuracies in pricing or product descriptions, or issues with payment processing.

• Payment
  We accept different payment types, as specified in the checkout page of the website. Prices are listed in Euros and include VAT where applicable. You are responsible for any additional customs duties or taxes that may apply depending on your shipping destination.

• Delivery
  We will endeavour to dispatch your order within 2 weeks of order acceptance. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by circumstances beyond our control, such as customs procedures or courier issues.

• Product Use and Warranty
  Our products are designed for normal use as described in the product documentation or descriptions. By purchasing, you acknowledge that the products may have limitations in durability, depending on use.

• Limited Warranty
  In accordance with Maltese legal obligations, we provide a warranty covering any manufacturing defects present at the time of delivery. The warranty does not cover damage resulting from misuse, improper installation, accidents, or normal wear and tear. Customers are required to notify us of any defects within 7 days of receipt to seek remedies.

• Limitation of Liability
  We are not liable for any damage, loss, or injury caused by the improper use of our products. This includes but is not limited to:

• Damage to personal property (e.g., mobile phones or electronic devices) caused by product failure.
• Injury or harm resulting from misuse or incorrect installation of products.
• Indirect, incidental, or consequential damages arising from product defects or failure.

           To the extent permitted by law, our total liability in connection with your purchase shall not exceed the value of the product purchased.

• Return Policy
  We want you to be satisfied with your purchase. If you believe your product has a manufacturing defect, please contact us at info@duredure.com for assistance. Returns are accepted only for verified defects and must be pre-authorized by our team. We are committed to making the process as smooth as possible to ensure that any issues are resolved promptly.

• Disclaimers
  We make no warranties, express or implied, regarding the fitness of the products for a particular purpose. All products are sold “as is.” You are responsible for ensuring that the product is suitable for your intended use.

•  Data Protection & Privacy
  We process your personal data in accordance with our Privacy Policy and applicable data protection laws in the European Union, including the EU General Data Protection Regulation (GDPR). We ensure your data is securely handled and only used for order processing and communication purposes. You have the right to access, modify, or request deletion of your personal information.

• Governing Law
  These terms and conditions, and any disputes arising from them, shall be governed by and construed in accordance with the laws of Malta. You agree to submit to the exclusive jurisdiction of the courts of Malta.

• Dispute Resolution
  Any dispute, controversy, or claim arising out of or relating to these terms, or the breach, termination, or invalidity thereof, shall have recourse to arbitration in accordance with the rules of the Malta Arbitration Centre. The number of arbitrators shall be one (1), and the arbitration proceedings shall be conducted in Maltese or English.

• Intellectual Property
  All intellectual property on the website, including product designs and content, remains the property of Dure [duredure.com] or the respective owner. You shall not copy, reproduce, or use such property without written authorization.

• Unauthorized Use of the Site
  Any unauthorized use of the website, including but not limited to hacking, copying content, or fraudulent activity, will result in appropriate legal action.

• Indemnity
  You agree to indemnify and hold DURE [duredure.com], its officers, and employees harmless from any claims or liabilities arising out of your use of the website or products purchased through it.

• Changes to Terms
  We reserve the right to amend these terms and conditions at any time. Any changes will be posted on our website and will apply to future purchases.

1. Contact Information
   For questions or concerns regarding these terms and conditions, please contact us at info@duredure.com.

           Data & Cookies Policy for DURE [duredure.com]

           This policy explains how Dure [duredure.com] processes your personal data and how cookies are used on our website, in accordance             with the General Data Protection Regulation (GDPR).

• Data Processing Overview

           Legal Basis for Processing:

• Newsletter & Mailing List: Your data is processed based on your consent (GDPR Article 6(1)(a)).
• Product Orders & Account Creation: Your data is processed to fulfill contracts (GDPR Article 6(1)(b)) or based on your consent.

• Data Recipients

• Data is accessed by authorized employees and third-party service providers for service delivery, website hosting, email campaigns, and customer support.
• We use trusted partners which adhere to GDPR, including for data transfers outside the EU.

• Data Retention & Security

• Your data is retained only for as long as required for the purposes described.

• We delete your data when no longer needed or upon your request, and notify third-party service providers to do the same.
• Data is encrypted and securely managed using industry-standard practices.

• Cookies Policy

        Cookies are small files placed on your device to enhance the website experience.

         Types of Cookies We Use:

• Traffic Log Cookies: Identify pages visited to improve our website for user needs.
• Third-Party Cookies:
  • Google Analytics: Tracks website and campaign performance.
  • Facebook: Tracks campaign conversions.
  • MailChimp: Manages email tracking.

        Managing Cookies: You can choose to accept or decline cookies via your browser settings. Disabling cookies may impact website functionality.

• Third-Party Websites

      Our website may link to external websites. We are not responsible for the data protection or privacy practices of those sites. Please consult their             privacy policies.

• Your Rights Under GDPR

• Access & Correction: You can request a copy of your personal data or corrections by contacting us.
• Withdrawal of Consent: You can withdraw consent for data processing at any time.
• Deletion: You can request that your data be deleted if it is no longer needed.
• Data Portability: You can request that your data be transferred to you or another party.

        To exercise your rights, contact us at info@duredure.com. You may also lodge a complaint with the Information and Data     Protection Commissioner of Malta.

• Changes to This Policy

        We will inform you of any significant changes to this policy. Your continued use of the website constitutes acceptance of such changes.

• Contact Information

        For questions regarding this policy, contact us at:
        Dure [duredure.com]
        4, Melanie Court, Uqija Street, Swieqi, Malta, SWQ 2337
        info@duredure.com

       +356 9946 2848